Return & exchange policy

If you have not received the product:

You can contact 24-hour online customer service within 7 days to apply for a reshipment. After confirming the recharge status, we will reship the item for you.

If you have already received the product:

Once virtual products are recharged, refunds and exchanges are not supported. We apologize for any inconvenience caused!

Debit/Credit Card!

Refund method: Original refund method!

Delivery time: Within 5-15 working days

24-hour online WeChat customer service

24-hour online QQ customer service